Im the ever-changing environment of healthcare we appreciate feedback from our patients. This feedback allows us to adapt and continue perfecting our office and the patient care experience we aim to provide. After every appointment patients are given the chance to fill out a review questionnaire and leave comments about their experience at Occhiali Eyeglass. Here are some comments from our patient questionnaires, Yelp!, and Google.
"Dr. Robert was great! I came back to my office that day raving about him. As long as I live in Chicago I will not go to another eye doctor. I came to see him as a last ditch effort to improve my contact experience before exploring the option of lasik. I thought I would try dailies based on what other people have told me. He encouraged me to try other options before jumping into something significantly more expensive. I'm glad he did! He found a lens that was better for my dry eye and the right solution that I should use. He spent over an hour with me, explaining different aspects of the eye and how it can influence your vision. I could tell that he was very passionate about his job and what he does. Also, great glasses and sunglasses selection!
"I can't give enough praise to Dr. Lopez and his staff for my experience with them. I have keratoconus and highly recommend anyone who has it to see this doctor. I am especially grateful considering the fact that I saw a cornea specialist (Chicago Cornea Consultants) last year and had a very dissatisfying experience. I won't get into the details of that experience but instead mention all of the positives about this one. He has availability; you don't have to wait weeks to get an appointment and he is on time for his appointments. He spends ample time explaining everything in a very clear manner. He genuinely seems to care that he is doing a thorough job and has done all he can to achieve the best vision and comfort with contact wear possible. He is really knowledgeable (more so than any other eye doctor I have been to). And the number one reason I recommend him is that I can see better than I have in a very long time!"
"I visited Dr. Lopez at Occhiali Eyeglass for a routine eye exam, and had a great experience on every level. Dr. Lopez is thorough, professional and friendly. The office equipment was modern and digital, and Dr. Lopez explained the purpose of each step of the exam. The staff was also friendly and very helpful when I was choosing new frames, but there was no pressure to buy, which I really appreciated. Great frame selection at various prices, prompt service, and it was quite easy to make an appointment at my requested date/time. I would highly recommend Dr. Lopez at Occhiali- a very positive experience!"
"Robert Lopez is knowledgeable and has the best technology I have seen at an eye doctors office. He is prompt and friendly as is his staff. I love the location. Make a mid morning appointment and grab lunch at many of the wonderful spots on Wells. Have been going to Dr. Lopez for several years now, which also makes the visit a little more personable."
"Dr. Lopez is very professional and informative about the condition of the eye, it's ramifications, and various options moving forward. I would highly recommend him for his expertise and ability to enlighten the patient about his general eye health and options for corrective treatment. "
"Exceptional quality of exam. As a physician, I was more impressed with Dr Lopez's attention to detail and explanations. I've seen ophthalmologists who were far less experienced. Have already given 2 people his name."
-Scott Gordon, M.D.
"I was extremely pleased with every aspect of my visit. "
"Excellent physician, great staff."
-Carl Gustas, Sr., DO
"Everyone was very professional AND courteous! I am pleased with my experience! It was a quality experience!"
"You are all the very best -- Dr. Lopez is super friendly and takes the time to listen, explain, diagnose, and offer alternatives. Staff was very friendly and resourceful. I can't wait to receive my new hip glasses for one who has worn glasses all of my life -- I would definitely recommend!"
" Dr. Lopez has provided great care and shared information related to my eye condition and has educated me along the way. I could not ask more from a physician. The staff is friendly and very helpful. "
" I love coming here- I wish all medical offices were as pleasant and professional"
"This is a awesome place with a very great staff. I had to have special contact lens with a difficult prescription and Dr. Lopez was great to work with and knew exactly what I needed.. The staff here has superior customer service. Overall a terrific experience."
"Referred to Occhiali by my ophthalmologist; had not been re-evaluated for contacts in years. Had one of the most thorough exams ever and found that my contacts had been damaging my corneas. Much as I hate it, I'm no longer a contact lens wearer but my eyes are healthier."
"I found this Eye Care facility in 2002 and I have been going back ever since then. I wouldnt recommend this place if I wasnt 100% positive that they would do a great job."